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Using Your Voucher
E-Gift Vouchers must be redeemed on our website only, as full or part payment of products from our website. Regretfully E-Gift Vouchers cannot be used in our high street shops. All E-Gift Vouchers are dated and expire 12 months from the date of issue.
An E-Gift Voucher or Loyalty Points cannot be used to purchase an E-Gift Voucher. Site offers and promotions (including gifts with discounts) do not apply when purchasing E-Gift Vouchers.
An E-Gift Voucher or Loyalty Points cannot be used to purchase an E-Gift Voucher. Site offers and promotions (including gifts with discounts) do not apply when purchasing E-Gift Vouchers.
Terms & Conditions
- Upon completion of purchase the buyer will be sent an email receipt of the purchase and a second email containing the E-Gift Voucher.
- If the email address of the recipient has been entered into the order page the recipient will also receive a copy of the E-Gift Voucher only.
- A submitted recipient email address will be used for the purpose of facilitating and sending the E-Voucher and is not kept on records for any marketing or other purpose.
- The E-Gift Voucher will include a unique code which can be entered when prompted at the purchase stage on the website.
- Our E-Gift Vouchers must be redeemed on our website, as full or part payment of products from our website.
- An E-Gift Voucher cannot be used to purchase a further E-Gift Voucher.
- Loyalty points cannot be used to purchase an E-Gift Voucher.
- Site offers and promotions (including gifts with discounts) do not apply when purchasing E-Gift Vouchers.
- You can check the balance of the E-Gift Voucher by logging into your account (please note, this only applies if you register for an account).
- All E-Gift Vouchers are dated and expire 12 months from the date of issue.
- E-Gift Vouchers cannot be exchanged for cash.
- Where products purchased online with an E-Gift Voucher are returned, monies owing will be refunded by an E-Gift Voucher.
- E-Gift Voucher emails may land in your, or your recipient’s, junk mail box. We are not responsible for failed receipt of your E-Gift Voucher; if your E-Gift Voucher is not received, please contact our customer services who will be able to re-send your e-voucher.
- We are not responsible if an E-Gift Voucher is lost, stolen, destroyed or used without permission and no replacement will be provided in these circumstances.
Sustainability
Please consider your environmental responsibility. Before printing a copy of your E-Voucher, ask yourself whether you really need a hard copy.
We are committed to making our packaging impact as minimal as possible. To find out more about how we protect our fudge whilst protecting the environment, visit the Making Life Sweeter page.
We are committed to making our packaging impact as minimal as possible. To find out more about how we protect our fudge whilst protecting the environment, visit the Making Life Sweeter page.
Delivery
Upon completing your purchase, you will receive an email receipt confirming your order.
Important: A separate email containing the E-Gift Voucher will be sent to the recipient's email address as entered on this product page. This email will include only the E-Gift Voucher. Therefore a recipient email must be provided, even if you intend to send the voucher to your own email address.
The E-Gift Voucher will contain a unique code that can be redeemed during checkout on our website. Simply enter the code when prompted at the purchase stage to apply the voucher.
Important: A separate email containing the E-Gift Voucher will be sent to the recipient's email address as entered on this product page. This email will include only the E-Gift Voucher. Therefore a recipient email must be provided, even if you intend to send the voucher to your own email address.
The E-Gift Voucher will contain a unique code that can be redeemed during checkout on our website. Simply enter the code when prompted at the purchase stage to apply the voucher.